Lyntia’s Strategic Transformation in the Digital Age
Lyntia’s Chief Information Officer, Marta Rupérez Yagüe, has revealed how the Spanish neutral fiber operator is innovating its operations through a comprehensive strategy that emphasizes digital transformation, business expansion, and a focus on customer satisfaction. By making substantial investments in infrastructure, hyperautomation, and cybersecurity, Lyntia is reconfiguring its IT framework to streamline processes, reduce expenses, and enhance the overall customer experience. Joining her in this discussion, Igor Pais, the Head of Product & Strategy for Unified Operations at Oracle Communications, elaborates on Oracle’s role as a strategic partner, particularly due to its expertise in service orchestration.
Transforming Network Operations
During a conversation, Steve Saunders inquired about the transformation objectives for Lyntia’s network and strategy. Marta Rupérez Yagüe explained, “Lyntia operates as a neutral wholesale provider, delivering connectivity to various telecommunications operators, hyperscalers, and cloud service providers. Our transformation is anchored in three main priorities: advancing digitally, expanding commercially, and enhancing our customer-centric approach.” This strategy is organized around fundamental pillars that include significant funding for infrastructure, innovation, environmental, social, and governance (ESG) initiatives, international growth, hyperautomation, cybersecurity, and strategic partnerships. The overarching IT strategy aims to automate processes, cut costs, and improve customer satisfaction.
The Role of Oracle in Lyntia’s Transformation
Steve Saunders then turned to Igor Pais, asking what specific challenges Lyntia faced and how Oracle became the ideal partner for its transformation. Igor Pais responded by emphasizing the significance of selecting the proper starting point for any transformation initiative. He noted that Lyntia recognized the necessity to begin with service orchestration to enhance efficiency and expedite customer onboarding. “Service orchestration is inherently part of Oracle’s expertise,” he stated, highlighting the company’s long-standing experience in this area. This partnership allows Lyntia to not only orchestrate services but also to monitor and assure the quality of those services.
Leveraging Oracle’s Service Orchestration
Steve Saunders asked Marta to detail how Lyntia is utilizing Oracle’s service orchestration solutions. Marta Rupérez Yagüe mentioned that Lyntia is currently leveraging the platform for automating zero-touch provisioning for Fiber to the Home (FTTH), Ethernet Connect, and Capacity Services. She added that there is a detailed roadmap in place for system evolution, which now includes automating pre-delivery testing, IP/VLAN management, and dynamic service adjustments.
Trends Impacting OSS Projects
Steve then posed a question to Igor regarding prevailing industry trends affecting Operations Support Systems (OSS) projects and whether these trends might shift in the coming years. Igor Pais expressed that a significant trend in OSS is the movement towards autonomous operations, as businesses require increased agility, speed, and improved time-to-value. He pointed out the growing expectations for zero wait, zero touch, and self-sufficient operations. Igor emphasized that OSS systems must effectively interpret business requirements and translate them into actionable insights within the network, as traditional methods of manual coordination between teams are no longer effective.
Future Goals for Automation
Finally, Steve Saunders asked Marta to share her outlook on the future of operational automation, especially with the implementation of Oracle Unified Assurance. Marta Rupérez Yagüe highlighted that Lyntia aims to establish a proactive and automated operations model through this initiative, which is spearheaded by the engineering team. The primary objectives include simplifying the OSS architecture, minimizing tool usage, reducing total cost of ownership (TCO), ensuring real-time monitoring and proactive incident detection, automating incident resolution, and achieving faster market entry through simplified configurations. She emphasized that this aligns with Lyntia’s broader vision of Network as a Service (NaaS) and a zero-touch approach. Furthermore, the hyperautomation strategy extends beyond networking to encompass business functions, promoting a holistic transformation across the organization aimed at fostering scalable, intelligent, and customer-focused operations to support long-term growth.
